Frequently asked questions
Short answers to the questions that come up most often.
mp4, mov, mkv or webm, up to 4 GB per file, at most 10 sources and 180 minutes of source in total. You must own or be authorised to use the material.
A 30-second montage from a few short clips usually takes a few minutes. Story templates and long durations take longer because they separate vocals and build more captions. The queue page shows the number of jobs ahead and an estimate.
Free outputs are deleted 24 hours after rendering to keep storage costs down. Paid plans keep videos longer; download anything you want to keep.
Each render costs credits based on duration and template, shown before you submit. Failed jobs are refunded automatically. New accounts receive a small signup grant.
No. Captions are AI-written text based on the visuals and your prompt, not a transcript of what is said.
You own the cut you create, subject to the rights you hold in the footage and music. Library tracks are CC0 or CC BY; for CC BY you must keep the credit we generate.
They are deleted when the job finishes, and after 24 hours for drafts. Only the finished video is kept for the retention period of your plan.
Open Settings, then the billing portal. Cancelling stops the next renewal; credits already granted stay usable.